Discover how to navigate your foundU platform, including the employee app
Navigating the foundU platform for the first time can be challenging if you haven't been shown around. This article will show you how to log in, navigate the platform, understand the different portals, and where to access them.
In this article, we will cover:
- How to access the admin portal and the different types of admin users
- What you can access from the admin portal
- How to access the operations portal
- What you can access within the operations portal
- How employees can log in to their employee app
- What employees can do within the employee app
We recommend watching our Getting Started webinar to establish your bearings before jumping in headfirst!
This portal is designed for company owners, HR officers, finance managers, accountants, roster managers and Payroll teams.
In the admin portal, you will be able to:
- Manage your workforce and store employee records
- Have the ability to log into all 3 portals (depending on permissions)
- Run payroll and issue invoices
- Access Integrations such as LMSs, Talent Management, and more
- Run reports and generate exports
Admin users
Here you will have 2 types of admin users:
- Super Admins - admins who control the full platform's settings, can grant users permissions and can see all the information that you can.
- Admins - Admins, you can use permissions to restrict the views for these users so that the menus and functions they see and can perform are relevant to their roles.
Permission groups control what a user can see, whereas search restrictions control who a person can see. E.g. a manager seeing only their employees at their venue.
Below is an example of a platform's users with different user groups and permission set up:
- There is a Super Admin set up with all the permissions, and then varying groups of Admins (e.g., HR, Payroll, etc.).
For more information on admin user permissions and restrictions, please see our Admin User Permissions and Restrictions guide here.
Logging into the Admin portal
To log in to the Admin portal, go to your platform's unique URL (also called a subdomain) and enter the email address linked to your admin account along with your password.
For example - https://yourcompanyname.foundu.com.au/admin
To navigate your admin home page:
- Select the three lines (commonly called the hamburger icon) in the top right to open the full menu. Here you can adjust platform settings if needed. During setup, your platform settings are configured for your business, and you can change them later if necessary.
- Use the 'Quick Menus' for your daily activities. Your menu might have fewer options depending on your user permissions. For example, a Roster Manager may not see the Payroll and Invoicing menus.
- Use the global search option to find employees and operations. Notifications will appear here, and you can access our help centre to view guides, webinars, and masterclasses, and submit help tickets to our customer help desk (located at the top of our help centre).
Tailoring permissions
Permission groups help you control which parts of your platform admin users can access and manage.
For instance, a Rostering Manager might only have access to the Work menu (to draft and publish rosters), the Time and Attendance menu (to approve shifts and manage leave), and the People menu (to view assigned employees). This is just one example of tailoring permissions for specific users, and it can be modified to suit your business.
The operation portal is designed for labour hire companies to give on-site supervisors the ability to manage their workforce without having access to any financial details.
The Operation portal is an older part of the foundU platform, but user permissions allow you to do the same with more flexibility.
In the operations portal, you will be able to:
- Manage rosters and/or jobs
- Approve shifts
- Submit timesheets
- View invoices
- Approve leave requests
- View clock data
- Managers can update company details and add additional portal users for operations.
- Run roster summary reports
Logging into the Operations Portal
To log in to the operations portal, visit your platform's unique URL and enter the email address linked to your operation user account and your password.
For example - https://yourcompanyname.foundu.com.au/
Please note: If you are also an employee, you can switch between the Operations portal and the Employee App. For those not using the Operations portal, you'll need to log in to your Admin portal separately, rather than managing your personal data in the Employee App.
To navigate your operation home page:
- Use the 'Quick Menu' for daily tasks. Your menu may have fewer options depending on your user permissions.
- Use the 'Add gadgets' and 'Edit Layout' options for quick access to invoices, rosters, people working, and more on your dashboard.
- Access our help centre by selecting the '?' icon to view guides and videos, and submit help tickets to our help desk.
The employee portal allows your employees to self-manage their work-related information.
In the employee portal, employees will be able to:
- Manage their personal information.
- Update financial data, including TFN and bank account details
- Submit shifts/timesheets
- View payslips
- Request leave
- Clock in and out (if enabled)
- View their upcoming rostered shifts
Logging into the Employee Portal (or Employee App):
To log in to the employee portal, visit your platform's unique URL or download the mobile app by searching for 'foundU', then use the email address linked to your employee profile and your password.
For example, https://yourcompanyname.foundu.com.au/
Download the foundU employee app here:
To navigate the employee home page:
- Select the three lines (commonly called the hamburger icon) in the top right to open the full menu. Here, employees can manage personal and financial details.
- Access our help centre by selecting the '?' icon to view guides and videos, and submit help tickets to our help desk.
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Use the 'Quick Menu' for your daily activities.
To learn more about the Employee App and all of its features, check out our employee Help Centre here.

