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User action log

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Discovering actions made by different users within your foundU platform

Your foundU platform features a comprehensive User Action Log that records some of the key actions taken within the system and identifies the responsible users. 

This allows you to track activities across various sections of your platform, including:

  • Employee Portal
  • Admin Portal

While you won't be able to identify every action from this feature, it is a great tool to use when investigating and troubleshooting commonly asked questions, like:

  • Who created or updated the Operation Rates Book?
  • Who updated this employee's tax details?
  • Which admin user updated the employee's bank details?
  • Who archived this roster and when?
  • Who revoked this employee's app access?
  • Who updated, deleted or created this award or position?

In this article, we will cover:

  • How to navigate the User Action Log
  • Exporting the information from the User Action Log

Permission warning: To view this data, you must have 'Access User Action Log' enabled in your user permissions. 

Navigating the user action log

Before using your User Action Log, it's important to know that this feature will not show you every action or micro-action taken within your platform. However, it can assist you with minor, common queries or issues that may arise, based on manual actions taken by your admins. 

  Contact us: For any major platform issues or further information on actions taken on your platform that are not visible in the User Action Log, you can reach out to our Support Team via email at help@foundu.com.au for assistance.
 

To access the User Action Log:

  1. From the main menu, navigate to Platform Settings > User Action Log.

  2. From this page, select the date range you want to view. 

      Please note: The User Action Log updates daily, so you can only view items captured up to the day before. 
  3. Use the available filters to refine your search, or leave them blank to view all data. You have the options to filter by: 
    • Area - view actions performed by: 
      • Admin users, logged into the Admin Portal
      • Employees logged into their Employee Portal or App
      • System Tasks that are automated by the platform
    • Employee - Filter by actions taken by or associated with a specific employee
    • Operation - Filter by actions taken on specific Operation profiles 

    • User - Filter by actions taken by a specific admin user

  4. Additionally, you can Filter by Action Type, allowing you to select individual or multiple actions to filter and show. 

    Hot tip: Filtering by action type is especially useful, as it also displays a comprehensive list of trigger points and data captured in the User Action Log. This makes it much easier for you to see exactly what information is available on this page if you're unsure. 

  5. You can also save your selections for future use by selecting Additional Options. 
  6. Once you have made your filter selections, select Submit to view your data. From here, you can also export your data into a CSV File or PDF.

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