Communicate effectively with employees or clients with payslip or invoice comments and notes
You can add a comment or a note to payslips for individual employees or groups of employees under a single paying entity (office code).
When it comes to communicating with your employees, thre are 2 key differences between notes and comments, they are that:
- Notes will appear on all payslips under an assigned office code, and these notes will appear on every payslip an employee receives.
- Comments will apply to a single employee, and you will need to manually add them to their individual payslip. Comments are not copied across to all other payslips for that employee.
In this article, we will cover:
- Adding a comment to a single employee's payslip
- Adding a note to all payslips for a particular office code
- Adding a note to appear on all invoices for your clients to view
Permission warning: To action the following steps, you will need 'Edit Payslips' and 'Access Office Codes' enabled in your user permissions.
Adding a comment on an employee's payslip is a quick and easy way to communicate to them why you have made a change to their payslip. This can be done on both draft payslips and generated payslips.
Please note this Screen Navigation has no sound, please watch and follow along for helpful tips on adding comments.
To add a comment to a payslip:
- Navigate to Payroll > Pay and locate the payslip in question.
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On the right-hand side select the down arrow > Comment.
- Add the content of your message and Confirm.
- The comment icon will now display on the Pay page, you can hover over it to see the details of your message.
- The payslip comment will always appear on the last page of the employee's payslip. Select the payslip ID to preview the payslip to view the comment.
Please note: This comment will only display for this particular pay period and employee. It will not reoccur.
To add a note to your payslips for employees to view:
- Select the hamburger icon to open the full menu, and select Payroll Settings > Office Codes.
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Select the relevant office code and click Edit.
- Add your message by completing the 'Additional Information Title on Payslip' and 'Additional Information on Payslip'. This is available to office codes that have been set up as a paying entity. Click Save.
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Add note on Payslip Example:
- The message will appear on an additional payslip page upon the next payslip generation. You're also able to add a note for invoices. Repeat for any other office codes that are paying entities.
Please note: Don't forget to remove the message before the next pay cycle if you do not wish it to appear again.
To add a note to your invoices for your clients to view:
- Select the hamburger icon to open the full menu, and select Payroll Settings > Office Codes
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Select the relevant office code and click Edit.
- Add your message by completing the 'Additional Information on Invoice'. This is available to office codes that have been set up as a paying entity. Click Save.
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The message will appear on an additional invoice page upon the next invoice generation. Repeat for any other office codes that are paying entities.
Please note: Don't forget to remove the message before the next pay cycle if you do not wish it to appear again.