Adding and working with multiple positions

Managing employees who hold multiple positions to enable more customised and flexible rostering arrangements

All employees can be assigned multiple roles within their employee profiles, providing greater flexibility and enabling employers to easily view their employees' range of roles and responsibilities.

Companies often use this approach for various reasons. However, the most common use cases include: 

  • Higher duties - Assigning additional roles that involve increased responsibilities and are paid higher wages.
  • Different roles - Employees who undertake multiple jobs, tasks, or titles within the organisation, highlighting the diversity of their responsibilities and skills.
  • Charge rates - Employees who undertake multiple jobs, tasks, or titles within the organisation, or when charging different rates for different work performed.

Multiple positions help clarify various job roles and ensure that employees are paid correctly for their different roles across the organisation. 

In this article, we will cover:

  • Adding additional positions for permanent employees
  • Adding multiple positions for casual employees

  Looking to add new positions for employees? Please take a look at our Add a new position to an employee help guide here

Adding additional positions to permanent employees

There are two types of positions a permanent employee can hold: primary positions, which are limited to one per employee, and additional positions. When an employee works multiple roles, all other positions are created as additional positions.

  Please note: If you attempt to create multiple primary positions, the current position will be replaced.

You might consider assigning additional positions to your permanent employees, such as in these situations:

  • Employees handling different roles, e.g., Waiter, Runner or Bar
  • Employees performing higher duties, e.g., an F&B attendant acting as an F&B Supervisor
  • To hide a salaried employee's pay rate from your rostering managers

In the example below, Laisha's primary role is that of an Adult Grade 2 Barista. In addition to her main duties, she also holds the role of Cafe Supervisor, overseeing the daily operations of the cafe and supervising staff on weekends. 

Permanent employee with multiple positions.png

Some things to note with permanent employees who have multiple additional positions:

  • The primary position is used for both accruing and paying leave. Additional positions are not used to pay leave, but leave will still accrue when worked.
  • Salaried employees can hold additional positions, although they may be assigned and rostered for multiple positions, they are only paid from the primary position. If they need to be paid from an additional position, this must be adjusted manually on the payslip.

  Please note: If your platform uses position groups and you attempt to add multiple positions to an employee where both positions are in the same position group, there may be implications. For more information on position groups, please see our Position Groups help guide article here


To add an additional position to a permanent employee:

  1. Navigate to the relevant employee's profile > Employee Card > Employment Type
  2. Select Add Additional Position.

    Additional position button.png

  3. Apply the following details of the position to your requirements:
    • Select the applicable locations from the drop-down. You can enter multiple locations if this position can be worked over various rosters. 
    • Select the position, ensuring that you choose the one corresponding to the relevant award.
    • Apply a Custom Position Title (optional). This title can be used in place of the position name and is displayed to the employee on their payslip. 
    • Set the rate at which the position is to be paid. This rate can be different to the rate of the primary position. 
    • Select Yes to add a Cost Code (if applicable) to this position.
    • Choose the Position Start Date. Additional positions can be started at any point during a pay cycle. 
  4. Select Add & Review Position.

    Add additional position.png

  5. Once you have reviewed the position details, select Next. Review any position issues, if applicable, and then select 'Confirm.' 

  For more information on permanent positions, please refer to our Permanent Positions - Change, Edit, or Delete help guide here

Adding multiple positions to casual employees

Unlike permanent positions, all casual positions are set up in the same way. There are no primary or additional positions. 

You might consider assigning multiple positions to your casual employees, such as in these situations:

  • Employees handling different roles, e.g., Waiter, Runner or Bar
  • Employees performing higher duties, e.g., an F&B attendant acting as an F&B Supervisor
  • Applying levels for the same position e.g. F&B attendant level 1 > F&B attendant level 2
  • Different charge rates for Labour Hire platforms

In the example below, Sandy has multiple positions assigned to her employee profile because she is under the age of 20 and will need to update her levels when she turns another year older. Therefore, we have added both Under-19 and Under-20 positions to her profile to ensure a smooth transition between roles.

  Casual employee with multiple positions.png      

Some things to note with casual employees who have multiple additional positions:

  • Casuals do not have fixed primary positions; you will choose which position leave is to be paid for. However, leave will accrue across all rostered positions.
  • Causal employees do not have primary positions; you can add all your required positions as part of the same workflow. One way to do this is by using position groups, or navigating back up to add a second position after selecting 'Add' and then reviewing.

  Please note: If your platform uses position groups and you attempt to add multiple positions to an employee where both positions are in the same position group, there may be implications. For more information on position groups, please see our Position Groups help guide article here


To add multiple positions to a casual employee:

  1. Navigate to the employee's profile > Employee Card > Employment Type
  2. Select Add new position.   

    Add new casual position.png
  3. Apply the following details of the position to your requirements:
    • Select the applicable locations from the drop-down. You can enter multiple locations if this position can be worked over various rosters. 
    • Select the position, ensuring that you choose the one corresponding to the relevant award.
    • Apply a Custom Position Title (optional). This title can be used in place of the position name and is displayed to the employee on their payslip. 
    • Set the rate at which the position is to be paid. This rate can be different to the rate of the primary position. 
    • Select Yes to add a Cost Code (if applicable) to this position.
    • Choose the Position Start Date. Additional positions can be started at any point during a pay cycle. 
  4. Select Add & Review Position.

  5. Once you have reviewed the position details, select Next. Review any position issues, if applicable, and then select Confirm.

  For more information on casual positions, please refer to our Casual Positions - Change, Edit, or Delete help guide here